1.Our commitment
JEM Tool Supply wants everyone who works in manufacturing, including people with disabilities, to be able to find tools, check prices and stock, and order on this site. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, and we keep working on it as the site grows.
2.What we’ve done
- Text and controls meet AA color contrast in both the light and dark displays, and color is never the only signal (stock, coating and material chips all carry text).
- Menus, search, filters, the cart and checkout work with a keyboard, with visible focus.
- Pages use real headings, labels and landmarks for screen readers, and images that carry meaning have text alternatives.
- Animations respect your device’s “reduce motion” setting, and nothing flashes.
- Pages reflow on phones and at 200% zoom, and inches or millimetres can be chosen for every dimension.
- Product drawings and spec tables are available as text, and pages print cleanly.
3.Known limitations
- Some manufacturer documents we link to, such as catalogs and safety data sheets in PDF form, aren’t fully accessible. We’ll read or send the information to you another way on request.
- Interactive 3D tool models and line drawings are illustrations; the same dimensions are always in the spec table as text.
- Some product photos come from manufacturers and may have limited descriptions; the part number and specs on the page describe the item.
4.Another way to order
If any part of the site is hard to use, call the counter at 408-834-8656 or email sales@jemtoolsupply.com. We’ll help you find products, give you the same prices and stock information, and place your order for you at no extra charge.
5.Report a barrier
Tell us about anything that gets in your way: email sales@jemtoolsupply.com or call 408-834-8656, with the page address and what happened (and, if you can, your browser and any assistive technology you use). We aim to reply within two business days and to fix or work around the problem as quickly as we can.
This statement was last reviewed on October 28, 2026.